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My Perfume Shop
My Perfume Shop

Exchange Policy

Marc Jacobs Gift Set

What happens if I want to change my order?

You are more than welcome to change your order unless your item(s) has already left our warehouse.

What happens if I want to return goods?

As per the South African Consumer Act, you are welcome to return any product provided that the product is in the same condition, has not been used and is still in its packaging. My Perfume Shop honours a 7-day full refund policy (excluding postage costs).

Special request orders

We charge a 50% handling fee for cancelled requests on special import orders (products not listed in our catalogue).

*Please note, A maximum time of 28 days will be the valid time frame for you to return an unsatisfactory parcel*